February 2026

TriZetto data breach impacts some receiving care at Cascadia Health

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In December 2025, Cascadia Health learned that an external company (TriZetto) experienced a cybersecurity breach that impacted approximately 1,800 individuals receiving care at Cascadia.

We care about your privacy and the safety of your health information. Below is more information about what happened and what support is available to you.

What is TriZetto?

TriZetto is a company that provides billing services to OCHIN Epic, the company that manages Cascadia’s electronic health record system. The breach did not occur within Cascadia and did not impact any internal systems at Cascadia. TriZetto is a separate company from both Cascadia and OCHIN.

Who was impacted?

Not everyone who gets care at Cascadia was impacted. TriZetto sent everyone who was impacted a letter in the mail. Letters should be received by the end of February 2026.

  • If you do not get a letter by the end of February, it’s likely that your information was not exposed.
  • If you do not have a mailing address on file with Cascadia, we will give you a letter at your next appointment.
  • You can check this webpage or call 844-572-2725 to check if your information was breached and see if you qualify for support.

What information was breached?

The exposed information may include some or all of the following:

  • Names
  • Addresses
  • Dates of birth
  • Social Security Numbers
  • Health insurance numbers
  • Provider names
  • Health insurer names
  • Primary insured information
  • Other demographic or insurance details

*Financial information and medical records were not accessed.

Help for impacted people

TriZetto is working with a third-party company called Kroll to provide free credit monitoring, fraud consultation, identity theft restoration, and toll-free support over the phone to those whose information was breached.

For more information about the breach and to find resources, visit: tpsincident.kroll.com.

Has the breached information been used?

There is no evidence that the breached information has been used for identity theft or fraud.

Anyone whose information was breached is encouraged to use the free credit monitoring services through Kroll. In addition, it is recommended that you check your bank and health insurance statements regularly. If you notice suspicious activity, you should report it to your bank or health insurance company right away.

What else can you do?

Anyone can set up free fraud alerts through any of the three major credit bureaus: Equifax, Experian, and TransUnion.

For more information and resources, visit the Federal Trade Commission’s website on Identify Theft.

Cascadia cares about your privacy and the safety of your health information. Please do not hesitate to reach out if you have additional questions.