June 1, 2021

Support Our Whole Community: Learn Cascadia’s Crisis Services Info by Heart

Cascadia’s Crisis Services team has been providing a continuum of safety net services to those in crisis in Multnomah County since 2001. This includes our Urgent Walk-In Clinic, and Project Respond, which is made up of our Mobile Crisis Team, Shelter Behavioral Health Team, Family Crisis Stabilization Specialists, Behavioral Health Response Team, Emergency Department Liaisons, Library Crisis Team, and Gresham Service Coordination Team.

With such a vast and multi-prong approach across the Multnomah county, there are two important entry points accessible to our whole community that every community member should know by heart:

  • Multnomah County Call Center (MCCC) 24/7 Crisis Line: 503-988-4888
  • Urgent Walk-In Clinic (UWIC): located at 4212 SE Division Street, Portland; open 7 days a week (Monday-Friday 7 a.m.- 10:30 p.m. and Saturday-Sunday 9:00 a.m.- 9 p.m.)

The Multnomah County Call Center provides free 24/7 mental health support and information about further support, such as Cascadia’s Urgent Walk-In Clinic. The MCCC can also dispatch Cascadia’s Project Respond Mobile Crisis Team. This is usually after other interventions and supports have been unsuccessful at alleviating or mitigating the crisis — meaning the Mobile Crisis Team is responding to the most complex, concerning, and highest need situations.

The Urgent Walk-In Clinic (UWIC), which is located in the same building as Cascadia’s Plaza Health Center, provides free short-term services, based on clinical need, to all individuals (including youth) regardless of insurance or other demographics.

It’s important for every community member to “know by heart” the phone number and location of two of the most critical components of the area’s crisis system. Knowing these two things can help save lives and get community members the support they need.